I am so weary of hospital calls wanting to be paid NOW. My day can be moving along in such a swell way and then, “Whack!” I get hit upside the head from yet another demand.
These guys are pretty sneaky too.
My caller ID doesn’t show, billing office….major witch sweet lady who is only concerned for our child’s health on the other end of the line. It simply shows University Of Utah Hospitals. So I don’t know if it is a doctor, someone calling me back in regards to an appointment…..or that afore mentioned witch…….er… sweet lady.
Today’s experience was concerning a doctor that took care of Parker last summer. He was a great doctor. BUT what we didn’t know is that he was a University of Utah doctor…..not an IHC doctor.
Both my insurance company and Primary Children’s Medical Center fall under the umbrella of IHC. And my insurance doesn’t want to pay for a UVU doctor. AND LIKE HOW WERE WE TO KNOW THAT WHEN THIS GUY WORKS AT PCMC? Hello? PCMC assigns doctors to a patient.
So now we fight our insurance because since they and PCMC are owned by IHC, we don’t feel as though it is our fault that THEY hired a doctor that THEY won’t pay for.
We’ve been fighting. After mind numbing hours of research I know that we are right. So we hold out.
My insurance then requests notes and more info from The University Of Utah Health Care system to make sure that what they say this doctor did, he did. They request notes from PCMC too.
Heavens knows it should only be us that takes it in the shorts and not the powers that be at IHC. Cause that might affect their Christmas bonuses or something.
Months later our insurance company has yet to receive requested info. And we get the call from the witch sweetly concerned lady on the other end of the line wanting payment. Now.
Cause if we do pay now and then our insurance pays out too, they will be sure and reimburse us. Scouts honor.
Yeah. And I bet they have some prize swamp land to sell me if I’m interested.
I know that without a shadow of a doubt these hospital billing centers are writing off hundreds of thousands of dollars of bills a day. They forgive those bills and then reach into their stash of donated monies to pay themselves back.
Unfortunately it would take way more than a miracle to for us to get that kind of help.
Who knew that Reed holding a job would cause us so much grief. Cross the border illegally or refuse to hold a job or not have insurance coverage….and bingo!….problem solved.
What were we thinking?
Sometimes I wish that these not for profit hospitals would remember who is really at the heart of matter:
The brave and beautiful children whose parents are simply trying to do what any parent would do:
Keep their child alive.